Two websites ... same issue - New extensions update available

Paul McDonough
asked 8 years ago

Hay Guys,

I’ve recently renewed my dev license and setup a second website with a new theme as well as updating my first website to the latest version … in both themes ( which are different ) I get a constant 1 x update message saying that a new extensions update available…. yet no matter what i do trying to accept this update it simply creates a login loop and never does the update….

also on one of the websites using the DW Page theme i constantly have this on the top of the admin pages with no way to dismiss it….

Any ideas on these please?

2 Answers

Allen
answered 8 years ago

Hi, for the Framework Extensions update, our theme’s using a the Unyson built-in frame work, and it’s just warning you to update that extension

For the 2nd Notice, i’m not sure what’s the Warning there, the warning is just short as that ?

Paul McDonough
replied 8 years ago

Hay Allen, Strangely the issue isnt the Framework update itself … its that when attempting to update it … i authenticate for SSH access… and then it kicks me out of the WP-Admin back to the login screen and i have to re-authenticate… and it doesnt get installed…. this happens on both sites, different themes too….any ideas?

And for the 2nd one, yes, that is all the error says and its visible on most pages of the Admin GUI so not sure where i should start looking to diagnose the DW Page error issue … any pointers?

Paul McDonough
answered 8 years ago

any ideas guys?

Allen
replied 8 years ago

Hi, so sorry for my late reply, you can provide us an admin account to login via private answer, we’ll help you check it

Paul McDonough
replied 8 years ago

I’ve dropped you a PM with the details for both sites… any assistance would be great